Working with Vocabulary U6 - pg.25

5.

1. Her presentation was very professional. She did a good job.
2. The shop must be closed. There's no reply.
3. I will be careful 
4. She must be busy. The line is engaged.
5. There's a caller on the phone waiting to speak to you.
6. Can you please speak up? I can't hear you very well.

6.

1. Sorry, what did you say? Can you repeat that, please?
2. Your mother rang an hour ago - you need to contact her immediately.
3. One moment, please, I'll put you through to Mr Wright now.
4. This is not St Ann's Hospital. You've got the wrong number.
5. To dial a number abroad, put an 01 before the number.
6. From Monday, my new extension number will be 8015.
7. When you answer a phone call, state the name of the company.

7.

1. I need to speak to Betty as soon as possibleas soon as possible
2. ring back
3. r
4. avoid
5. remind

8.

1. a
2. e
3. f
4. c
5. d
6. b